Award: QQI Level 5, Customer Service 5N0972, Bookkeeping 5N1354 and Microsoft Word 5N1358

Duration: Academic Year, part-time, Tuesday 9.30am to 12.45pm and Thursday 9.30am to 3.30pm

Modules Included:

• Customer Service, 5N0972

• Bookkeeping, Manual and Computerised 5N1354- using SAGE 50 software

• Word Processing, 5N1358

Course Requirements:

• It is recommended that participants have a good level of education and an interest in retail or administration.

• For those with English as a second language, a good standard of both written and spoken English is required.

  Progression Routes:

• The purpose of this award is to equip the learner with the relevant knowledge, skill and competence to progress to employment or to further education.